Terms of Service and Explanation of Member Rights
For commercial and technical information, customer management, member management, marketing, information and database management, statistical surveys and analysis, and other business activities necessary for the purposes set forth in the business registration items or articles of association, AURASTRO collects and uses the personal data you provide within the scope of the aforementioned purposes.
Customer Data Collection Method and Scope of Use
When you use AURASTRO services and products, this website, for the provision of services or the sale of products, will ask you to provide relevant information necessary for the service (such as member registration applications, product delivery information, refunds, exchanges for gifts, and other marketing activities or those based on service needs), thus obtaining your basic information. AURASTRO will only use this information for the specific services you require.
Duration and Geographic Scope of Customer Data Usage
AURASTRO will continue to use the personal data you provide until you request to stop using it or until the date AURASTRO ceases to provide services. The geographic scope of your personal data usage is limited to use within Taiwan. In order to provide you with more comprehensive and diverse services, as well as better service quality, we may, with legal permission or your consent, provide your data to cooperating product delivery companies, product suppliers, or affiliated companies to offer you the specific services you need, marketing activities, and related promotional information.
Classification and Items of Customer Data
AURASTRO may request various types of personal data from you based on the service provided, including basic information and return-related financial data. The classification is as follows:
(1) Basic Information: Including name, date of birth, phone number, address, and email address.
(2) Return-related Financial Data: Including account numbers and deposit account information.
Storage and Preservation of Customer Data
Your personal data is securely stored in our company's database system. Moreover, anyone acquiring and using the data must adhere to the data authorization management regulations set by our company. Unauthorized individuals outside the scope of authorization cannot access or obtain data through the authorized control system.
Data Security and Protection Methods
We encrypt data transmission using the Secure Sockets Layer (SSL) mechanism, and we have installed firewalls to prevent unauthorized access, safeguarding your personal data from illegal breaches. Additionally, we use encryption methods to store passwords, ensuring that your passwords are not susceptible to unauthorized theft.
Recipients of Customer Data Disclosure
We will absolutely not sell, exchange, rent, or disclose your personal information to other organizations or individuals in any way. However, there are three circumstances under which we may share your personal information with third parties:
(1) With your prior consent or authorized permission.
(2) When judicial authorities or other regulatory agencies request it through a lawful and formal process.
(3) When, in order to provide you with other services or promotional benefits, it is necessary to share your data with a third party providing that service or benefit. In such cases, we will provide full explanations and inform you during the activity, allowing you the freedom to choose whether to accept this service or benefit.
Methods for Changing and Modifying Customer Data
You may, in accordance with the law, request the following actions regarding the personal data you have provided to this website through written or electronic documents: inquire or request access, obtain copies, supplement or correct, request the cessation of collection, processing, or utilization, and request deletion. However, these rights are not applicable if the member fails to meet the application procedures or legal requirements, or if this website is legally obligated to retain the information, or under other circumstances as stipulated by law.
If you request answers to inquiries, access, or copies of your membership registration data from this website, necessary costs may be incurred. For such applications, you should fill out the required application documents, and this website may request identity verification documents that can be confirmed. If someone else applies on your behalf, a power of attorney should be provided, along with identity verification documents for both the principal and the agent.
If your personal information changes, you can call the AURASTRO website customer service centre to inform and correct your personal information.
Important Note
You agree to use electronic documents as a means of exercising your consent under the Personal Data Protection Act. If you do not agree to provide personal information or request the deletion or cessation of the collection and processing of your personal information, you understand that AURASTRO may not be able to conduct online member qualification reviews and related processing operations or provide you with comprehensive online services. We apologize for any inconvenience this may cause.
